Data Deletion

Most data can be removed directly in your workspace, and the deletion takes effect immediately.

• Records — open any contact, deal, task, note, conversation or booking and delete it from its menu.
• Knowledge & media — remove documents from your Brain and images or videos from AI Studio from their respective libraries.
• Content — delete posts, campaigns, workflows and sequences you created.

Disconnecting a platform revokes Mavan's access and stops any further data collection from it. You can do this from either side:

• In Mavan — go to Settings → Connections (or the relevant integration), select the account, and choose Disconnect.
• On the platform — you can also revoke Mavan from the platform's own settings, for example Facebook: Settings & privacy → Settings → Apps and Websites, then remove Mavan.

When you disconnect, we stop receiving new data from that platform. Data already stored in your workspace is removed when you delete the associated records in the app, or when you request full account deletion below.

To permanently delete your account and all associated personal data, send us a request and we will process it.

• Email hello@mavan.app from the email address on your account.
• Use the subject line “Data Deletion Request”.
• Tell us if you want your entire account deleted, or only data from a specific connected platform (for example, only your Facebook or Instagram data).

We will verify the request and delete your account and associated personal data, and instruct our processors to do the same, within 30 days — except where we are required to retain certain records to comply with law, resolve disputes, or enforce our agreements. Backups are purged on a rolling schedule.

If you used Facebook Login or connected a Meta platform to Mavan, you can request deletion of the data we received through that connection at any time using the steps above — disconnect the platform in Settings, then email us to confirm removal of any stored data.

Mavan's use of information received from the Meta Platforms adheres to the Meta Platform Terms and Developer Policies, including their data-use and deletion requirements. Questions about a specific platform's data can be sent to hello@mavan.app.